• 04/03/2021

    Eurostat finds that online shopping has become even more popular in 2020

    The past 12 months have been marked by the COVID-19 pandemic and the accompanying lockdown measures throughout the EU, resulting in an increase of online shopping. Additionally, certain changes in consumer habits and preferences suggest that the use of e-commerce can be expected to grow further. Such a trend is confirmed by Eurostat’s 2020 Community survey on ICT usage in households and by individuals, which includes a specific section on e-commerce. In the 12 months prior to the 2020 survey, 89% of people aged 16 to 74 in the EU had used the internet, 72% of whom had bought or ordered goods or services for private use. Online shopping increased by 4 percentage points compared with 2019 (68% of internet users) and by 10 percentage points compared with 2015 (62%).





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